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CALL US: 09 818 9881

FAQs

Q: What do I do if I have an accident?

A: Assess the situation, obtain the other driver's details and report the accident to police within 24 hours if someone is injured.

 

Q: What is the next step?

A: Contact your insurance company who will talk you through the process to lodge a claim. Once you receive a claim number, contact Busy Body. Alternatively Busy Body is more than happy to help you with this process.

 

Q: Can I choose which Panel Beater to use?

A: You as the customer have the right to choose which every repairer you wish to use.

 

Q: How does the insurance company assess my vehicle?

A: Arrange to bring your vehicle in, we will assess the damage, take digital images and provide a free estimate for the necessary repairs. We then provide a copy to your insurance company together with photos of the damaged vehicle. Depending on which insurance company you are with, the assessor will approve repairs from the photos or may wish to view your vehicle.

 

Q: Who do we pay our excess to?

A: The insurance company will tell us how much your excess is. You will pay it to us when you pick up the vehicle.

 

Q: Can you do all our work in house?

A: Yes we can.  You drop the vehicle off and we will take care of all the repair needed.  We have a strong list of contractors that are very experienced.

 

Q: When will my vehicle be repaired?

A: Once we have received written authorisation from your insurance company, we will order any parts required. When parts are received, we will contact you and book your vehicle in to be repaired.

 

Q: Can I get extra private work done at the same time?

A: Busy Body will provide a free, no obligation quote for any extra private work which can be completed at the same time.

 

Q: What happens when my vehicle is completed?

A: Busy Body will contact you and arrange a suitable time for collection of your vehicle.

 

Q: Can you design a new paint job for my motor home?

A: Yes we can.  We will have our designers design something original and modern. We get the design signed off by you before we start any work.  We are also able to give you a full quote for the work. If you do not proceed with the work, it will incur a design fee.

 

Q: Am I able to pay by credit card?

A: Yes, we accept all major credit cards, Q card & Farmers card, with a 3% surcharge. We can also accept up to 25% of your account on Barter Card.

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© 2007. BUSY BODY COACH REPAIRS LTD.

The Logo of Busy Body Auto Refinishers
Link to our affiliate www.bartercard.co.nz Link to our affiliate www.aucklandchamber.co.nz Link to our affiliate www.farmersfinancecard.co.nz Link to our affiliate www.qcard.co.nz Link to our affiliate www.busandcoach.co.nz
The Logo of Busy Body Auto Refinishers
Link to our affiliate www.bartercard.co.nz Link to our affiliate www.aucklandchamber.co.nz Link to our affiliate www.farmersfinancecard.co.nz Link to our affiliate www.qcard.co.nz Link to our affiliate www.busandcoach.co.nz

CALL US: 09 818 9881

Link to our affiliate www.bartercard.co.nz Link to our affiliate www.aucklandchamber.co.nz Link to our affiliate www.farmersfinancecard.co.nz Link to our affiliate www.qcard.co.nz
The Logo of Busy Body Auto Refinishers
Link to our affiliate www.aucklandchamber.co.nz Link to our affiliate www.bartercard.co.nz
Link to our affiliate www.qcard.co.nz Link to our affiliate www.farmersfinancecard.co.nz
Link to our affiliate www.busandcoach.co.nz
The Logo of Busy Body Auto Refinishers
Link to our affiliate www.bartercard.co.nz
Link to our affiliate www.busandcoach.co.nz
Link to our affiliate www.aucklandchamber.co.nz Link to our affiliate www.farmersfinancecard.co.nz Link to our affiliate www.qcard.co.nz